Learning, Augmented Reality
Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait
Discover how leading Life Sciences organizations are closing the $160B skills gap with strategic L&D transformation, immersive...
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Discover how leading Life Sciences organizations are closing the $160B skills gap with strategic L&D transformation, immersive...
Outsourcing
Customer Care Behind the Scenes: 12 Seriously Funny Call Center Moments
Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
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Humor can defuse a situation, such as phone conversations between a customer and a call center representative. Presenting 12 stories...
Outsourcing, Call Center, Tech Outsourcing
What Is Business Process Outsourcing (BPO) and How Does It Work?
“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
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“BPO” refers to business process outsourcing, which is when a company outsources operations or functions to a third-party business...
The Life Sciences L&D Blueprint: Unlocking Growth Through Integrated Transformation
Discover the three-pillar blueprint for L&D transformation in Life Sciences—strategy, AI-powered practice, and AR-guided learning.
Proving Your Worth: How L&D Leaders in Life Sciences Can Finally Measure and Drive ROI
Learn how to move beyond completion rates and show real business impact from your L&D investments in Life Sciences.
Beyond Checkbox Training: How Life Sciences Leaders Boost Compliance from 5% to 70%
See how immersive learning and AR are helping Life Sciences organizations achieve up to 70% knowledge retention and dramatically improve compliance.
Navigating the Talent Gap: Why Life Sciences Can’t Afford to Wait
Discover how leading Life Sciences organizations are closing the $160B skills gap with strategic L&D transformation, immersive learning, and measurable ROI.
Rethinking Learning & Development with CGS Immersive: The New Standard for Enterprise Corporate Learning
Richard Redman explores how immersive learning technologies like TeamworkAR and Cicero are transforming enterprise training—making it faster, more scalable, and personalized for real-world...
Ethical AI in BPO: How We’re Balancing Automation with Human Connection
In this thought leadership piece, Mark Ormeny explores how ethical AI is reshaping the BPO industry — blending smart automation with human empathy to elevate customer experiences. From hybrid...
From Bottlenecks to Breakthroughs: Why Digitization is a Must-Have for Fashion Manufacturers and Wholesalers
Steven Quon, director of solutions at BlueCherry, breaks down why digitization is no longer optional for fashion manufacturers and wholesalers. He outlines the costly risks of legacy systems...
From Compliance to Curiosity: How XR and AI Are Redefining Workplace Learning
Adam Shah, Director of Immersive Technologies, explores how extended reality (XR) and artificial intelligence (AI) are revolutionizing workplace learning. By shifting from compliance-driven...
Why People – Not Just AI – Are Your Greatest Fashion Supply Chain Advantage
In this new thought leadership piece, Molly Puckett explores how fashion brands can maximize the value of AI by putting people at the center of digital transformation. Molly outlines why...